Difference between revisions of "Virtual Robot Troubleshooting"

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(Introduction)
(Introduction)
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{{headerthumb|File:VRScreen_layout.jpg|The Virtual Robot Interface|link=http://virtual.robothespian.co.uk}}
 
{{headerthumb|File:VRScreen_layout.jpg|The Virtual Robot Interface|link=http://virtual.robothespian.co.uk}}
 
==Introduction==
 
==Introduction==
If Virtual Robot is not behaving as expected, or you experience any errors please consult this page.
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If Virtual Robot is not behaving as expected, or you experience any errors please read this page.
  
 
If you can not find a solution to your issue below please [mailto:info@engineeredarts.co.uk contact Engineered Arts Ltd]
 
If you can not find a solution to your issue below please [mailto:info@engineeredarts.co.uk contact Engineered Arts Ltd]

Revision as of 13:14, 18 April 2016

Virtual Robot > Troubleshooting

The Virtual Robot Interface

Introduction

If Virtual Robot is not behaving as expected, or you experience any errors please read this page.

If you can not find a solution to your issue below please contact Engineered Arts Ltd

Troubleshooting

403 Forbidden error

If you see the following error either on the Virtaul.Robothespian.co.uk site, or when accessing Virtual RoboThespian via Robot Management on a robot:

  • 403 Forbidden Error

Please just hit the Log Out button in the top right and login again.

This error can occur if you have logged in from different machines / browsers and is a result of using a single sign in system for Robot Management and Virtual Robot.